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ParenteAI Terms of use

Version 2.0

Last revised on: August 6, 2025

 

 

Acceptance of These Terms of Use

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Parente.AI Corporation (“ParenteAI,” “we,” “us,” or “our”) provides our services (described below) and related content to you through our website(s) located at https://www.parente.ai/ (the “Site”) and through our mobile applications and related technologies (“Mobile Apps”, and collectively, such Mobile Apps and the Site, including any updated or new features, functionality and technology, the “Service”). All access and use of the Service is subject to the terms and conditions contained in these Terms of Use (as amended from time to time, these “Terms of Use”). By accessing, browsing, or otherwise using the Site, Mobile Apps, or any other aspect of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you are entering into these Terms of Service on behalf of an organization, corporation, company, partnership, association, business or other legal entity (collectively, “Entity”), you represent that you have the authority to bind such Entity and its affiliates to these Terms of Service, in which case the terms “you” or “your” will also refer to such Entity and its affiliates. If you do not accept the terms and conditions of these Terms of Use, you will not access, browse, or otherwise use the Service.

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We reserve the right, at our sole discretion, to change or modify portions of these Terms of Use at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these Terms of Use were last revised. You may read a current, effective copy of these Terms of Use by visiting the “Terms of Use” link on the Site and under the “Legal — Terms of Use” section of our Mobile App. We will also notify you of any material changes, either through the Service user interface, a pop-up notice, email, or through other reasonable means. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Use. You should periodically visit this page to review the current Terms of Use so you are aware of any revisions. If you do not agree to abide by these or any future Terms of Use, you will not access, browse, or use (or continue to access, browse, or use) the Service.

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PLEASE READ THESE TERMS OF USE CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST PARENTEAI ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW.

 

Your Privacy: At ParenteAI, we respect the privacy of our users. For more information please see our Privacy Policy, located at https://www.parente.ai/privacy-policy and under the Legal — Privacy Policy section of our Mobile App (the “Privacy Policy”). By using the Service, you consent to our collection, use and disclosure of personal data and other data as outlined therein or, if you are entering into these Terms of Use on behalf of an Entity, our Privacy Policy will apply to you and your end users.

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Additional Terms: In addition, when using certain features through the Service, you will be subject to any additional terms applicable to such features that may be posted on or within the Service from time to time. Further, Professionals (as defined below) may enter into one or more Order Forms with ParenteAI, which may contain terms relating to, among other things, fees and payments, and in the event of any conflict between the terms of such Order Forms and these Terms of Use, the terms of such Order Forms will control. All such terms described in this Section are hereby incorporated by reference into these Terms of Use.

 

Access and Use of the Service

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Service Description: The Service is designed to provide a digital mental health platform for caregivers of children (“Caregivers”) to obtain guidance in navigating their child’s behavioral issues. Qualified professionals (“Professionals”) can use the Service to augment their services (“Therapy Services”), including by facilitating Professional-led group sessions with multiple Caregivers (“Group Sessions”). For clarity, the Service is not a substitute for professional medical or health advice, and does not provide medical or health advice or diagnoses. The Service is not intended or recommended for use in crisis, trauma or abuse situations, nor is it suitable for use by those with severe and/or enduring medical or mental health problems or conditions, and you agree not to use the Service for such situations, problems or conditions.  Never disregard the advice of your caregiver based on information provided by the Service. Contact emergency services in the event of an emergency.

 

Your Registration Obligations: You may be required to register with ParenteAI or provide information about yourself (e.g., name and email address) in order to access and use certain features of the Service. If you choose to register for the Service, you agree to provide and maintain true, accurate, current, and complete information about yourself as prompted by the Service’s registration form. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 18 years of age, you are not authorized to use the Service, with or without registering. 

Member Account, Password, and Security: You are responsible for maintaining the confidentiality of your password and account details, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify ParenteAI of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. ParenteAI and its current and future affiliates (collectively, “ParenteAI Affiliates”) will not be liable for any loss or damage arising from your failure to comply with this paragraph.

 

Modifications to Service: ParenteAI reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that ParenteAI and ParenteAI Affiliates will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

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General Practices Regarding Use and Storage: You acknowledge that ParenteAI may establish general practices and limits concerning use of the Service, including the maximum period of time that data or other content will be retained by the Service and the maximum storage space that will be allotted on ParenteAI’s or its third-party service providers’ servers on your behalf. You agree that ParenteAI has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Service. You acknowledge that ParenteAI reserves the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that ParenteAI reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

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AI Tools: Certain information, recommendations, suggestions or other output (collectively, “Output”) generated and returned by the Service may be generated using artificial intelligence (“AI”) tools.  In relying on AI tools, in addition to the limitations and restrictions set forth in this Agreement, there are numerous limitations that apply with respect to AI-generated Output due to the fact that it is automatically generated, including that (a) it may contain errors or misleading information, (b) AI systems do not have emotions and cannot understand or convey emotions in the way humans can, which can result in Output that lacks the empathy and emotion that humans are able to convey, and (c) Output may not be unique and other users may receive similar Output from use of the Service.  Customer agrees that it is responsible for evaluating, and bearing all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of any Output. Your interaction with the Service is primarily an AI system and not a human. The Service is restricted in the means of response, and the intended use is for providing evidence-based tools and techniques to manage emotions and encourage mental well-being in a self-help and self-monitoring context. It is not intended for providing diagnosis, treatment or cure of a condition or disease. The Service cannot offer advice on issues it does not recognize.

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No Professional Advice: If the Service provides any information (including wellness, medical or health information), such Information is for informational purposes only and should not be construed as professional advice. ParenteAI and the Service cannot offer medical advice. The Service may share general information that may be applicable to your particular case, and you acknowledge that such information does not constitute professional advice. The Service is not a replacement for professional therapeutic or medical advice, diagnosis, or treatment. The Service is not designed to and does not provide crisis intervention or emergency support. The Service makes no guarantees, representations or warranties about the accuracy or completeness of the information provided. You should seek independent professional advice from a person who is licensed and/or qualified in the applicable area (e.g., Professionals) before any use. If you and/or your child(ren) have or you suspect that you and/or your child(ren) have a medical or health problem or condition, please contact a qualified healthcare professional immediately. The provision of the Service does not create a medical professional-patient relationship, and does not constitute an opinion, medical or health advice, or diagnosis or treatment of any particular condition, but is provided to assist you and/or your child(ren) in completing your and/or your child(ren)’s self-help program. If you and/or your child(ren) are having suicidal thoughts or planning to act on suicidal thoughts, or if you and your child(ren) feel that you and/or your child(ren) may be a danger to yourself, your child(ren) or to others, or if you and/or your child(ren) otherwise have any medical or mental health emergency or severe mental health condition, or if you and/or your child(ren) are in a crisis or trauma or abuse, please discontinue use of the Service immediately and call the relevant emergency number in your country. For safety and security reasons, we strongly recommend that you keep your conversations conducted in connection with the Service private.

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NO LICENSED MEDICAL PROFESSIONAL-PATIENT RELATIONSHIP IS CREATED BY USING INFORMATION AND/OR SERVICES PROVIDED BY OR THROUGH THE USE OF THE SERVICE OR THROUGH ANY OTHER COMMUNICATIONS FROM PARENTEAI. THE SERVICE AND THE OUTPUT OR RESULTS THEREOF ARE NOT AND SHOULD NOT BE CONSIDERED MEDICAL ADVICE OR A SUBSTITUTE FOR INDIVIDUAL MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL ADVICE FROM A QUALIFIED HEALTH CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ OR HEARD ON THE SERVICE. YOU ARE SOLELY RESPONSIBLE FOR SEEKING THE MEDICAL ADVICE OF QUALIFIED HEALTH CARE PROFESSIONALS FOR QUESTIONS REGARDING A MEDICAL CONDITION, DIAGNOSIS OR TREATMENT. DO NOT USE THE SERVICE FOR EMERGENCY MEDICAL NEEDS. IF YOU AND/OR YOUR CHILD(REN) REQUIRE MENTAL HEALTH THERAPY SERVICES, YOU SHOULD CONTACT A QUALIFIED HEALTHCARE PROFESSIONAL IN YOUR AREA. IF YOU EXPERIENCE A MEDICAL EMERGENCY, CALL 911 IN THE UNITED STATES OR YOUR COUNTRY’S LOCAL EMERGENCY SERVICES IF OUTSIDE OF THE UNITED STATES. YOUR USE OF INFORMATION PROVIDED ON AND THROUGH THE SERVICE IS SOLELY AT YOUR OWN RISK. NOTHING STATED, POSTED, OR MADE AVAILABLE THROUGH THE SERVICE IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE.

 

User Disputes: You agree that you are solely responsible for your interactions with any other user (Professionals and/or Caregivers) in connection with the Service, and ParenteAI and ParenteAI Affiliates will have no liability or responsibility with respect thereto. For clarity, ParenteAI does not oversee or supervise Therapy Services or Group Sessions, which are overseen and supervised by Professionals and are not subject to these Terms of Use, and disclaims all liability arising from or relating to such Therapy Services or Group Sessions. ParenteAI reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Service.

 

Conditions of Access and Use

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User Conduct: You are solely responsible for all chat content, profile information, videos, comments, questions, and other content or information (“content”) that you make available to ParenteAI, including by uploading, posting, publishing, or displaying (hereinafter, “upload(ing)”) via the Service or by emailing or otherwise making available to other users of the Service (collectively, “User Content”). The following are examples of the kinds of content and/or uses that are illegal or prohibited by ParenteAI. ParenteAI reserves the right to investigate and take appropriate legal action against anyone who, in ParenteAI’s sole discretion, violates this provision, including removing the offending content from the Service, suspending or terminating the account of such violators, and reporting the violator to law enforcement authorities. You agree to not use the Service to:
 

  1. email or otherwise upload any content that (i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, discriminatory, or otherwise objectionable; or (vii) in the sole judgment of ParenteAI, is objectionable or which restricts or inhibits any other person from using or enjoying the Service or which may expose ParenteAI or its users to any harm or liability of any type;
     

  2. conduct any independent research and/or clinical studies, without prior written approval of ParenteAI;
     

  3. interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service;

  4. violate any applicable local, state, national, or international law, or any rule, guidance, or regulations having the force of law (“Laws”);

  5. impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
     

  6. solicit personal information from anyone under the age of 18;
     

  7. harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
     

  8. advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
     

  9. further or promote any criminal activity or enterprise or provide instructional information about illegal activities;
     

  10. obtain or attempt to access or otherwise obtain any content or information through any means not intentionally made available or provided for through the Service;
     

  11. circumvent, remove, alter, deactivate, degrade, or thwart any of the content protections in or geographic restrictions on any content (including Service Content (as defined below)) available on or through the Service, including through the use of virtual private networks; or
     

  12. engage in or use any data mining, robots, scraping, or similar data gathering or extraction methods.
     

If you are blocked by ParenteAI from accessing the Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address or virtual private network).

 

Competitors: No employee, independent contractor, agent, or affiliate of any competitor of ParenteAI is permitted to view, access, or use any portion of the Service without express written permission from ParenteAI. By viewing, using, or accessing the Service, you represent and warrant that you are not a competitor of ParenteAI or any ParenteAI affiliate, or acting on behalf of a competitor of ParenteAI or any ParenteAI affiliate in using or accessing the Service.


Fees: To the extent the Service or any portion thereof is made available for any fee, you may be required to select a payment plan and provide information regarding your credit card or other payment instrument or if you have entered into an Order with ParenteAI, then the fees for the features of the Service covered by that Order will be set forth in such Order. You represent and warrant to ParenteAI that all information you provide is true and that you are authorized to use the payment instrument. You will promptly update your account information with ParenteAI or the Payment Processor (as defined below), as applicable, of any changes (for example, a change in your billing address or credit card expiration date) that may occur. You agree to pay ParenteAI the amount that is specified in the payment plan in accordance with the terms of such plan and these Terms of Use. If your payment plan or Order includes an ongoing subscription that is automatically renewed periodically, you hereby authorize ParenteAI (through the Payment Processor) to bill your payment instrument in advance on such periodic basis in accordance with the terms of the applicable payment plan until you terminate your account, and you further agree to pay any charges so incurred. If you dispute any charges, you must let ParenteAI know within sixty (60) days after the date that ParenteAI charges you, or within such longer period of time as may be required under applicable Law. We reserve the right to change ParenteAI’s prices, except as may be set forth in an Order. If ParenteAI does change prices, ParenteAI will provide notice of the change through the Service user interface, a pop-up notice, email, or through other reasonable means, at ParenteAI’s option, at least thirty (30) days before the change is to take effect. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the changed amount. You will be responsible for all taxes associated with the Service, other than taxes based on ParenteAI’s net income.


Payment Processing: Notwithstanding any amounts owed to ParenteAI hereunder, PARENTEAI DOES NOT PROCESS PAYMENT FOR ANY SERVICES. To facilitate payment for the Service via bank account, credit card, or debit card, we may use Stripe, Inc. and its affiliates (“Stripe”), a third-party payment processor and/or other third-party payment processors (collectively, “Payment Processors”). These payment processing services are provided by Stripe and/or the other Payment Processors and are subject to the Stripe terms and conditions and other policies available at https://stripe.com/legal and Stripe’s Global Privacy Policy available at: https://stripe.com/privacy (collectively, the “Stripe Agreements”) and/or applicable Payment Processor’s terms and conditions, privacy policy, and all other relevant agreements (collectively, the “Payment Processor Agreements”). By agreeing to these Terms of Use, users that use the payment functions of the Service also agree to be bound by the Stripe Agreements and/or other applicable Payment Processor Agreement for the payment function the user is using, as the same may be modified by Stripe and/or the other applicable Payment Processor from time to time. You hereby authorize Stripe and/or the other applicable Payment Processor to store and continue billing your specified payment method even after such payment method has expired, to avoid interruptions in payment for your use of the Service. Please contact Stripe and/or the applicable Payment Processor for more information. ParenteAI assumes no liability or responsibility for any payments you make through the Service.


Cancellations: To the extent you purchase a subscription to any feature of the Service, you may cancel your subscription online by clicking the Menu button on the Site after you log in and choosing the relevant Subscription and Payment option. In the event that you choose to cancel your subscription, we will cancel your subscription, but you will not be entitled to any refund and will have access to the Services until the end of the billing cycle.


Mobile Services and Software
 

Mobile Services: The Service includes certain services that are available via a mobile device, including (a) the ability to upload content to the Service via a mobile device, (b) the ability to browse the Service and the Site from a mobile device, and (c) the ability to access certain features and content through Mobile Apps (collectively, the “Mobile Services”). To the extent you access the Service through a mobile device, your wireless service carrier’s standard charges, data rates, and other fees may apply. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices.


Mobile App License: Subject to these Terms of Use, ParenteAI hereby grants to you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to (a) install the Mobile App on one mobile device and (b) use the Mobile App for your own personal use solely to access and use the Service. For clarity, the foregoing is not intended to prohibit you from installing the Mobile App on another device on which you also agreed to these Terms of Use. Each instance of these Terms of Use that you agree to in connection with downloading a Mobile App grants you the aforementioned rights in connection with the installation and use of the Mobile App on one device.


Ownership; Restrictions: The technology and software underlying the Service or distributed in connection therewith are the property of ParenteAI, ParenteAI Affiliates, and their licensors (including the Mobile Apps, the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, or sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by ParenteAI.


Special Notice for International Use; Export Controls: ParenteAI is headquartered in the United States. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the Laws of your specific jurisdiction. Software available in connection with the Service and the transmission of applicable data, if any, is subject to United States export controls. No Software may be downloaded from the Service or otherwise exported or re-exported in violation of U.S. export Laws. Downloading, accessing, or using the Software or Services is at your sole risk.


Third-Party Distribution Channels: ParenteAI offers Software that may be made available through the Apple App Store, the Google Play Store, or other distribution channels (“Distribution Channels”). If you obtain such Software through a Distribution Channel, you may be subject to additional terms of the Distribution Channel. These Terms of Use are between you and us only, and not with the Distribution Channel. To the extent that you utilize any other third-party products and services in connection with your use of the Service, you agree to comply with all applicable terms of any agreement for such third-party products and services.


Apple-Enabled Software: With respect to Mobile Apps that are made available for your use in connection with an Apple-branded product (the “Apple-Enabled Software”), in addition to the other terms and conditions set forth in these Terms of Use, the following terms and conditions apply:
 

  • ParenteAI and you acknowledge that these Terms of Use are concluded between ParenteAI and you only, and not with Apple Inc. (“Apple”), and that as between ParenteAI and Apple, ParenteAI, not Apple, is solely responsible for the Apple-Enabled Software and the content thereof.
     

  • You may not use the Apple-Enabled Software in any manner that is in violation of or inconsistent with the Usage Rules set forth for Apple-Enabled Software in, or otherwise be in conflict with, the Apple Media Services Terms and Conditions.
     

  • Your license to use the Apple-Enabled Software is limited to a non-transferable license to use the Apple-Enabled Software on an iOS product that you own or control, as permitted by the “Usage Rules” set forth in the Apple Media Services Terms and Conditions, except that such Apple-Enabled Software may be accessed and used by other accounts associated with the purchaser via Apple’s Family Sharing or volume purchasing programs.
     

  • Apple has no obligation whatsoever to provide any maintenance or support services with respect to the Apple-Enabled Software.
     

  • Apple is not responsible for any product warranties, whether express or implied by law. In the event of any failure of the Apple-Enabled Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Apple-Enabled Software, if any, to you; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Enabled Software, or any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty, which will be ParenteAI’s sole responsibility, to the extent it cannot be disclaimed under applicable law.
     

  • ParenteAI and you acknowledge that ParenteAI, not Apple, is responsible for addressing any claims of you or any third party relating to the Apple-Enabled Software or your possession and/or use of that Apple-Enabled Software, including: (a) product liability claims; (b) any claim that the Apple-Enabled Software fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
     

  • In the event of any third-party claim that the Apple-Enabled Software or your possession and use of that Apple-Enabled Software infringes that third party’s intellectual property rights, as between ParenteAI and Apple, ParenteAI, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
     

  • You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
     

  • If you have any questions, complaints, or claims with respect to the Apple-Enabled Software, they should be directed to ParenteAI as follows:
    support@parente.ai 
    +1 650-200-0561
    1566 Canna Court, Mountain View, California 94043.
     

  • You must comply with applicable third-party terms of agreement when using the Apple-Enabled Software, e.g., your wireless data service agreement.
     

  • ParenteAI and you acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms of Use with respect to the Apple-Enabled Software, and that, upon your acceptance of the terms and conditions of these Terms of Use, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you with respect to the Apple-Enabled Software as a third-party beneficiary thereof.
     

Google-Sourced Software: The following applies to any Mobile App you download from the Google Play Store (“Google-Sourced Software”): (a) you acknowledge that these Terms of Use are between you and ParenteAI only, and not with Google, Inc. (“Google”); (b) your use of Google-Sourced Software must comply with Google’s then-current Google Play Terms of Use; (c) Google is only a provider of Google Play where you obtained the Google-Sourced Software; (d) ParenteAI, and not Google, is solely responsible for ParenteAI’s Google-Sourced Software; (e) Google has no obligation or liability to you with respect to Google-Sourced Software or these Terms of Use; and (f) you acknowledge and agree that Google is a third-party beneficiary to these Terms of Use as it relates to ParenteAI’s Google-Sourced Software.


Open Source Software: The Software may contain or be provided together with open source software. Each item of open source software is subject to its own license terms, which can be found in the Software documentation or the applicable settings, help, legal, notice, or about menu or source files. If required by any license for particular open source software, ParenteAI makes such open source software, and ParenteAI’s modifications to that open source software (if any), available by written request to support@parente.ai. Copyrights to the open source software are held by the respective copyright holders indicated therein.


Intellectual Property Rights


Service Content: You acknowledge and agree that the Service may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret, or other proprietary rights and Laws. Except as expressly authorized by ParenteAI, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute, or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content that you upload to or make available through the Service in accordance with these Terms of Use. Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited.
 

Trademarks: The ParenteAI name and logos are trademarks and service marks of ParenteAI (collectively the “ParenteAI Trademarks”). Other ParenteAI, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to ParenteAI. Nothing in these Terms of Use or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of ParenteAI Trademarks displayed on the Service without our prior written permission in each instance. All goodwill generated from the use of ParenteAI Trademarks will inure to our exclusive benefit.
 

Third-Party Material: Under no circumstances will ParenteAI or any ParenteAI Affiliate be liable in any way for any content or materials of any third parties (including users), including for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that ParenteAI does not pre-screen content, but that ParenteAI and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service. Without limiting the foregoing, ParenteAI and its designees will have the right to remove any content that violates these Terms of Use or is deemed by ParenteAI, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.
 

User Content: You represent and warrant that you own all right, title, and interest in and to your User Content, including all copyrights and rights of publicity contained therein. You may not represent or imply to others that your User Content is in any way provided, sponsored or endorsed by ParenteAI. You hereby grant ParenteAI and ParenteAI Affiliates, and their successors and assigns, a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable (directly and indirectly through multiple tiers), perpetual, and irrevocable license to copy, display, upload, perform, distribute, store, modify, and otherwise use your User Content, in any form, medium or technology now known or later developed, (a) in connection with the operation of the Service; (b) to provide, develop and improve the Service and other offerings of ParenteAI and/or ParenteAI affiliates; and (c) as otherwise set forth in our Privacy Policy. You assume all risk associated with your User Content and the transmission of your User Content and you have sole responsibility for the accuracy, quality, legality, and appropriateness of your User Content.
 

You hereby authorize ParenteAI and ParenteAI affiliates to collect and analyze User Content and other data and information relating to the Service and related systems and technologies and derive statistical and usage data relating thereto (collectively, “Usage Data”). ParenteAI and ParenteAI Affiliates may use Usage Data for any purpose in accordance with applicable Law and our Privacy Policy.
 

Any questions, comments, suggestions, ideas, feedback, reviews, or other information about the Service (“Submissions”), provided by you to ParenteAI or any ParenteAI Affiliate are non-confidential and ParenteAI and ParenteAI Affiliates will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment, attribution, or compensation to you.
 

You acknowledge and agree that ParenteAI may preserve User Content and may also disclose User Content if required to do so by Law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable Law, or government requests; (b) enforce these Terms of Use; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of ParenteAI, its users, or the public. You understand that the technical processing and transmission of the Service, including your User Content, may involve (i) transmissions over various networks; and (ii) changes to conform and adapt to technical requirements of connecting networks or devices.
 

Third-Party Services and Websites
 

The Service may provide links or other access to services, sites, technology, and resources that are provided or otherwise made available by third parties (the “Third-Party Services”). Your access and use of the Third-Party Services may also be subject to additional terms and conditions, privacy policies, or other agreements with such third party, and you may be required to authenticate or create separate accounts to use Third-Party Services on the websites or via the technology platforms of their respective providers. Some Third-Party Services will provide us with access to certain information that you have provided to third parties, including through such Third-Party Services, and we will use, store, and disclose such information in accordance with our Privacy Policy. For more information about the implications of activating Third-Party Services and our use, storage, and disclosure of information related to you and your use of such Third-Party Services within the Service, please see our Privacy Policy. ParenteAI has no control over and is not responsible for such Third-Party Services, including for the accuracy, availability, reliability, or completeness of information shared by or available through Third-Party Services, or on the privacy practices of Third-Party Services. We encourage you to review the privacy policies of the third parties providing Third-Party Services prior to using such services. You, and not ParenteAI or any ParenteAI Affiliate, will be responsible for any and all costs and charges associated with your use of any Third-Party Services. ParenteAI enables these Third-Party Services merely as a convenience and the integration or inclusion of such Third-Party Services does not imply an endorsement or recommendation. Any dealings you have with third parties while using the Service are between you and the third party. ParenteAI and ParenteAI Affiliates will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Third-Party Services.
 

Indemnification
 

To the extent permitted under applicable Law, you agree to defend, indemnify, and hold harmless ParenteAI and ParenteAI Affiliates, and its and their respective officers, employees, directors, service providers, licensors, and agents (collectively, the “ParenteAI Parties”), from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind, and injury (including death) arising out of or relating to your use of the Service, any User Content, your connection to the Service, your violation of these Terms of Use, or your violation of any rights of another, or your violation of any applicable laws or regulations. ParenteAI will provide notice to you of any such claim, suit, or proceeding. ParenteAI reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section, and you agree to cooperate with any reasonable requests assisting ParenteAI’s defense of such matter. You may not settle or compromise any claim against the ParenteAI Parties without ParenteAI’s written consent.


Disclaimer of Warranties
 

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE PARENTEAI PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
 

THE PARENTEAI PARTIES MAKE NO WARRANTY THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.
 

Limitation of Liability
 

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE PARENTEAI PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING DAMAGES FOR LOSS OF GOODWILL, USE, OR DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE PARENTEAI PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, RESULTING FROM: (A) THE USE OR THE INABILITY TO USE THE SERVICE; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (D) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (E) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL THE PARENTEAI PARTIES’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID PARENTEAI IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).
 

SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.
 

IF YOU ARE A USER FROM NEW JERSEY, THE FOREGOING SECTIONS TITLED “INDEMNIFICATION,” “DISCLAIMER OF WARRANTIES,” AND “LIMITATION OF LIABILITY” ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF THE STATE OF NEW JERSEY. IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PORTION WILL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.
 

Dispute Resolution By Binding Arbitration


PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.
 

  1. Agreement to Arbitrate​

    This Dispute Resolution by Binding Arbitration section is referred to in these Terms of Use as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and ParenteAI, whether arising out of or relating to these Terms of Use (including any alleged breach thereof), the Service, any advertising, or any aspect of the relationship or transactions between us, will be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into these Terms of Use, you and ParenteAI are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
     
  2. Prohibition of Class and Representative Actions and Non-Individualized Relief

    YOU AND PARENTEAI AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND PARENTEAI AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S), EXCEPT THAT YOU MAY PURSUE A CLAIM FOR AND THE ARBITRATOR MAY AWARD PUBLIC INJUNCTIVE RELIEF UNDER APPLICABLE LAW TO THE EXTENT REQUIRED FOR THE ENFORCEABILITY OF THIS PROVISION.
     
  3. Pre-Arbitration Dispute Resolution

    ParenteAI is always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer’s satisfaction by emailing customer support at support@parente.ai. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to ParenteAI should be sent to 1566 Canna Court, Mountain View, California 94043 (“Notice Address”). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If ParenteAI and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or ParenteAI may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by ParenteAI or you will not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or ParenteAI is entitled.
     
  4. Arbitration Procedures

    Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Consumer Arbitration Rules (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, https://www.adr.org. Information about the AAA Rules and fees for consumer disputes can be found at the AAA’s consumer arbitration page, https://www.adr.org/consumer. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of these Terms of Use as a court would. All issues are for the arbitrator to decide, including issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under these Terms of Use and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.

    Unless ParenteAI and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination will be made by AAA. If your claim is for $10,000 or less, ParenteAI agrees that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.
     
  5. Costs of Arbitration

    Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. To the extent any Arbitration Fees are not specifically allocated to either ParenteAI or you under the AAA Rules, ParenteAI and you shall split them equally; provided that if you are able to demonstrate to the arbitrator that you are economically unable to pay your portion of such Arbitration Fees or if the arbitrator otherwise determines for any reason that you should not be required to pay your portion of any Arbitration Fees, ParenteAI will pay your portion of such fees. In addition, if you demonstrate to the arbitrator that the costs of arbitration will be prohibitive as compared to the costs of litigation, ParenteAI will pay as much of the Arbitration Fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. Any payment of attorneys’ fees will be governed by the AAA Rules.
     
  6. Confidentiality
    All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.
     
  7. Severability

    If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the subsection (b) above titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement will be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of subsection (b) above titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” are invalid or unenforceable, then the entirety of this Arbitration Agreement will be null and void, unless such provisions are deemed to be invalid or unenforceable solely with respect to claims for public injunctive relief. The remainder of these Terms of Use will continue to apply.
     
  8. Future Changes to Arbitration Agreement

    Notwithstanding any provision in these Terms of Use to the contrary, ParenteAI agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Service, you may reject any such change by sending ParenteAI written notice within thirty (30) calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms of Use (or accepted any subsequent changes to these Terms of Use).

 

Termination
 

You agree that ParenteAI, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content within the Service, for any reason, including for lack of use or if ParenteAI believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Use. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Service may be referred to appropriate law enforcement authorities. ParenteAI may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of these Terms of Use may be effected without prior notice, and acknowledge and agree that ParenteAI may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that ParenteAI and ParenteAI Affiliates will not be liable to you or any third party for any termination of your access to the Service.

 

General
 

These Terms of Use (together with the terms incorporated by reference herein) constitute the entire agreement between you and ParenteAI governing your access and use of the Service, and supersede any prior agreements between you and ParenteAI with respect to the Service. You also may be subject to additional terms and conditions that may apply when you use Third-Party Services, third-party content or third-party software. These Terms of Use will be governed by the laws of the State of California without regard to its conflict of law provisions. With respect to any disputes or claims not subject to arbitration, as set forth above, you and ParenteAI submit to the personal and exclusive jurisdiction of the state and federal courts located within California. The failure of ParenteAI to exercise or enforce any right or provision of these Terms of Use will not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Use remain in full force and effect. You agree that regardless of any Law to the contrary, any claim or cause of action arising out of or related to use of the Service or these Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred. A printed version of these Terms of Use and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You may not assign these Terms of Use without the prior written consent of ParenteAI, but ParenteAI may assign or transfer these Terms of Use, in whole or in part, without restriction. The section titles in these Terms of Use are for convenience only and have no legal or contractual effect. As used in these Terms of Use, the words “include” and “including,” and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words “without limitation.” Notices to you may be made via either email or regular mail. The Service may also provide notices to you of changes to these Terms of Use or other matters by displaying notices or links to notices generally on the Service. ParenteAI will not be in default hereunder by reason of any failure or delay in the performance of its obligations where such failure or delay is due to civil disturbances, riot, epidemic, hostilities, war, terrorist attack, embargo, natural disaster, acts of God, flood, fire, sabotage, fluctuations or unavailability of electrical power, network access or equipment, or any other circumstances or causes beyond ParenteAI’s reasonable control.

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Notice for California Users

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Under California Civil Code Section 1789.3, users of the Service from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted (a) via email at dca@dca.ca.gov; (b) in writing at: Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; or (c) by telephone at (800) 952-5210 or (800) 326-2297 (TDD). Sacramento-area consumers may call (916) 445-1254 or (916) 928-1227 (TDD). You may contact us at Parente.AI Corporation, 1566 Canna Court, Mountain View, California 94043, +1 650-200-0561.

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Questions? Concerns? Suggestions?

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Please contact us at support@parente.ai and/or 1566 Canna Court, Mountain View, California 94043 to report any violations of these Terms of Use or to pose any questions regarding these Terms of Use or the Service.

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